WJ
Wesley J
1 reviews | Active since Dec 2018
01 Feb 2019, 13:28
Lack of customer service!
Marko's customer service is pathetic! Never buy goods online from them, if you ever try to exchange / return these goods, you emails and calls will just be ignored! Absolutely pathetic service from such a big corporate!
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Replies (1)
Makro's replyOfficial
03 Feb 2019, 09:16Good day Wesley
Thank you for bringing this to our attention. I’m sorry you’ve encountered this type of service. This is certainly not what we want happening to any of our customers who have placed orders online and to find that it hasn’t gone the way it’s expected. These occurrences will be addressed with the relevant parties to ensure that this matter is rectified. Thank you for your patience in this matter.
Regards
Otsiele Boikanyo
Thank you for bringing this to our attention. I’m sorry you’ve encountered this type of service. This is certainly not what we want happening to any of our customers who have placed orders online and to find that it hasn’t gone the way it’s expected. These occurrences will be addressed with the relevant parties to ensure that this matter is rectified. Thank you for your patience in this matter.
Regards
Otsiele Boikanyo
Makro's reply03 Feb 2019, 09:16
Official
Good day Wesley
Thank you for bringing this to our attention. I’m sorry you’ve encountered this type of service. This is certainly not what we want happening to any of our customers who have placed orders online and to find that it hasn’t gone the way it’s expected. These occurrences will be addressed with the relevant parties to ensure that this matter is rectified. Thank you for your patience in this matter.
Regards
Otsiele Boikanyo
Thank you for bringing this to our attention. I’m sorry you’ve encountered this type of service. This is certainly not what we want happening to any of our customers who have placed orders online and to find that it hasn’t gone the way it’s expected. These occurrences will be addressed with the relevant parties to ensure that this matter is rectified. Thank you for your patience in this matter.
Regards
Otsiele Boikanyo