KIDS NOT WELCOME - You have touched the wrong nerve

Sunday morning, happy go lucky, after church shopping for kids lunch packs, and some meat, got to the butcher...they has ribs as testers, i parked my trolley and asked my son if he would like a rib, which really was a rhetorical question, the boy literrally eats ribs at every restuarant visit...

Two guys in their white overalls standing over the closed cooker, says after i asked them for a rib, "we not allowed to give to kids"...to which i responded, give me a rib, very calmly...and they handed the rib to me, with a serviette (worst way to serve sticky ribs, but anyway).

Went looking for my wife who was carrying our baby girl, and asked her to look after our son, ans that i will be back soon...

I went back to the butchery and asked the one guy, if he was the one who said that my son cant have a rib, because children cant buy it, he said no it was the manager, i asked him to please call him for me.

The guy came, explained to me that it was the rules of Makro, i explained to him that half my trolley is filled with stuff that the kids want, and marketing 101, if the kid likes the ribs chances are i will buy it...i challenged him that i would ask Makro for their rules and regulations around this as he explained.

That was still ok, i guess, i can take stupidity and people making mistakes on stupid rules...what followed next from his mouth is was moved me from being sensible to furious. Mr Venter further went to on explain, in a lower tone, that the problem also is that people came with 4 kids and then the kids each want of the ribs...i stripped my kindness, and literally asked him to shut up, because he was now going to get himself into trouble for what he just said.

He apologised profusely and asked to take my hand, which i refused, simply because i did not want to contaminate myself with someone who thinks that kids who would enjoy the experience of kindness beyond the taste of ribs...was not worth the effort.

M AK R O invest in training your staff on EQ, being a manager of that calibre, is not a good reflection on your brand...at least my kid and probably one or two other would boycott their parents to go shopping at Makro because of Mr Ventres lack of kindness.

I have reported this on twitter, Makro responded to acknowledge my tweet, and no communication again thereafter...

My children, and all other children frankly are important enough to me, that i will take the time to arrange to meet with Makro management to discuss this matter further.