Kettle to be returned

I ordered a Mellerware glass kettle online on 22 July 2019 for delivery to a locker as I do not live close to a Makro shop. The online description and photos showed a glass and black kettle. When I collected the parcel the kettle had a red light that will come on when plugged in. I would not have ordered the kettle had I known that. I went back to the website and there was nothing that indicated that to me when I placed the order. I called Makro and requested that the kettle be returned due to misrepresentation of the product. At first they said I had to take it to a Makro branch myself! or pay the cost of the courier who can collect it. I stated that was not right as I would not have ordered the product if the description and photos online described it fully. I am sitting with this kettle in its box. I ordered it because my current kettle broke. I have yet to receive their response....I have called them twice. If anyone at Makro wants to resolve this issue my Makro reference number is 184178.