Karie worse manager a Makro cornubia

I returned a TV that was **** about its function and with a screen defect. My dad and I went to store to receive extremely bad attitude from your return department. However, my father was irritate but my demenour was approachable. Your executive manager Katie belittled us and slammed the door at me. Extremely rude and threatened that she will make sure we don't get a refund. However, another manager zainob descalated situation and handle the problem with the seriousness its deserves. Your sales person **** at date of purchase and your manager Karie is utterly disgraceful. White lady bellitles Indians and think she is superior. Shocked and appalled.