JG
Jade G

1 reviews | Active since Oct 2016

10 Dec 2019, 10:09

*** SERVICE

On the 29th November I purchased a trampoline online and paid in full. I also included the delivery fee. TODAY IS THE 10TH DECEMBER AND I AM STILL WAITING FOR MY SONS TRAMPOLINE. I HAVE BEEN CALLING THE STORE CONTINUOUSLY AND NO ONE SEEMS TO WANT TO HELP ME. WHEN I REQUEST TO CHAT WITH THE MANAGER I GET TOLD I CANNOT CHAT WITH HER...... NO IDEA WHY SHE IS THE MANAGER THEN. WHEN I TRACK MY ODER ONLINE IT SHOWS UNALLOCATED. HAS MY MONEY BEEN ****** AND THE TRAMPOLINE GIVEN TO SOMEONE ELSE? I CALLED AGAIN 2 MINUTES AGO AND THE LADY WHO ANSWERED THE PHONE JUST PUT THE PHONE DOWN. CAPE GATE MAKRO IS DISGUSTING. I ADVISE PEOPLE TO NEVER USE THEM, THEY HAVE NO MANNERS AND NO PEOPLE S****S OR CUSTOMER SERVICE.

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Replies (1)
JG
Jade G's update12 Dec 2019, 15:28
Reviewer Update
Don't worry I sorted myself out!