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Mkhululi M
1 reviews | Active since Apr 2019
24 Apr 2019, 11:55
Kaak Online Experience
If it was possible to give zero stars then I would. It is six weeks and I am still waiting on my order. SMH.
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Replies (1)
Makro's replyOfficial
24 Apr 2019, 12:17Good day Mkhululi,
Thank you for your Feedback.
We are sorry to hear about your recent experience that you received with regards to the delivery of your online order, this is definitely not the type of service that we would want for you as our customer.
I would also like to thank you for taking the time to bring this to our attention in order to address and resolve the matter for you. As a business, we remain committed to ensuring that you, our valued customer, have an exceptional shopping experience in store.
This complaint was escalated to the relevant parties for it to be looked into and for preventative measures to be put in place.
Feedback will be provided once received.
Regards
Makro Hellopeter Team
Thank you for your Feedback.
We are sorry to hear about your recent experience that you received with regards to the delivery of your online order, this is definitely not the type of service that we would want for you as our customer.
I would also like to thank you for taking the time to bring this to our attention in order to address and resolve the matter for you. As a business, we remain committed to ensuring that you, our valued customer, have an exceptional shopping experience in store.
This complaint was escalated to the relevant parties for it to be looked into and for preventative measures to be put in place.
Feedback will be provided once received.
Regards
Makro Hellopeter Team
Makro's reply24 Apr 2019, 12:17
Official
Good day Mkhululi,
Thank you for your Feedback.
We are sorry to hear about your recent experience that you received with regards to the delivery of your online order, this is definitely not the type of service that we would want for you as our customer.
I would also like to thank you for taking the time to bring this to our attention in order to address and resolve the matter for you. As a business, we remain committed to ensuring that you, our valued customer, have an exceptional shopping experience in store.
This complaint was escalated to the relevant parties for it to be looked into and for preventative measures to be put in place.
Feedback will be provided once received.
Regards
Makro Hellopeter Team
Thank you for your Feedback.
We are sorry to hear about your recent experience that you received with regards to the delivery of your online order, this is definitely not the type of service that we would want for you as our customer.
I would also like to thank you for taking the time to bring this to our attention in order to address and resolve the matter for you. As a business, we remain committed to ensuring that you, our valued customer, have an exceptional shopping experience in store.
This complaint was escalated to the relevant parties for it to be looked into and for preventative measures to be put in place.
Feedback will be provided once received.
Regards
Makro Hellopeter Team