DP
David P

1 reviews | Active since Jul 2011

11 Jun 2019, 12:38

just don't do it, Makro online its the worst service ever

Where is the no stars option?

I ordered 2 Monitors on the 1st of May, I've been calling and for feedback on what's going on with my order for weeks and calls are never returned. I'm not even expecting this complaint to help I just want to prevent other people from using Makro online sales. just don't!

0
Replies (2)
Makro
Makro's reply11 Jun 2019, 15:03
Official
Good day David,

Thank you for bringing this matter to our attention.

Kindly accept our sincerest apologies for the inconvenience caused. We will escalate this matter to our store's relevant management to handle and call you back.

Again, we do humbly apologize and thank you for allowing us to assist you in this regard.

Kind Regards,
Makro Hellopeter Team 
Makro
Makro's reply11 Jun 2019, 15:35
Official
Good day David,

Thank you for bringing this to our attention.

Please accept our sincere apologies for not delivering your order as expected and for the overall service received. We understand your frustrations as this has been going on for too long hence we have escalated to the highest point possible.

We will contact you as soon as feedback is received from the store level.

Warm Regards
Makro Hellopeter Team