LM
Lulu M
1 reviews | Active since Oct 2019
24 Oct 2023, 14:11
Just cancel online
I wish I could have checked in here before purchasing at Makro online surely their service is disgusting and horrible, how do we expect them to answer here while they don't even answer on their side. They delivered wrong product and still not fetched. I thought this was a big store they'll do a perfect job but wow 😡
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Replies (3)0
Replies (3)LM
Lulu M's updateReviewer Update
26 Oct 2023, 09:31YOU CALLED ME SHAMAINE SAME DAY I POSTED MY REVIEW, AND TOLD ME YOU'RE GOING TO SEND AN EMAIL WHERE I SHOULD REPLY SO THAT YOU FIND IT, IT'S BEEN 2 DAYS AND I'M STILL WAITING, WHAT SUPRISES ME IS I DO NOT GET ALL THE EMAILS YOU'VE BEEN TELLING ME YOU SENT. MORE SUPRISENLY YOUR SURVEY EMAILS COME RUNNING IN WITHOUT ANY PROBLEMS.IT CLEARLY SHOWS THAT YOU REALLY DON'T CARE ABOUT YOUR CUSTOMERS, AFTER TALKING TO THEM ON THE PHONE, YOU TOTALLY FORGET ABOUT THEM. YOII WERE SUPPOSED TO SEND ME A TEST EMAIL AND RESOLVE MY PROBLEM, THEN THAT'S WHEN YOU CAN SEND THE SURVEY
LM
Lulu M's update26 Oct 2023, 09:31
Reviewer Update
YOU CALLED ME SHAMAINE SAME DAY I POSTED MY REVIEW, AND TOLD ME YOU'RE GOING TO SEND AN EMAIL WHERE I SHOULD REPLY SO THAT YOU FIND IT, IT'S BEEN 2 DAYS AND I'M STILL WAITING, WHAT SUPRISES ME IS I DO NOT GET ALL THE EMAILS YOU'VE BEEN TELLING ME YOU SENT. MORE SUPRISENLY YOUR SURVEY EMAILS COME RUNNING IN WITHOUT ANY PROBLEMS.IT CLEARLY SHOWS THAT YOU REALLY DON'T CARE ABOUT YOUR CUSTOMERS, AFTER TALKING TO THEM ON THE PHONE, YOU TOTALLY FORGET ABOUT THEM. YOII WERE SUPPOSED TO SEND ME A TEST EMAIL AND RESOLVE MY PROBLEM, THEN THAT'S WHEN YOU CAN SEND THE SURVEY
LM
Lulu M's updateReviewer Update
03 Nov 2023, 05:30PRODUCT WAS FETCHED AND NO FURTHER COMMUNICATION ON REFUND CAUSE I DONT NEED THEM TO REPLACE IT,CAN I BE CONTACTED REGARDING THIS PLEASE
LM
Lulu M's update03 Nov 2023, 05:30
Reviewer Update
PRODUCT WAS FETCHED AND NO FURTHER COMMUNICATION ON REFUND CAUSE I DONT NEED THEM TO REPLACE IT,CAN I BE CONTACTED REGARDING THIS PLEASE
LM
Lulu M's updateReviewer Update
06 Nov 2023, 23:53ONLY RECEIVED A REFUND OF R29. 00, WHEREAS I WAS SUPPOSED TO BE REFUNDED R80. 00,
WHAT IS REALLY WRONG WITH YOU GUYS. CAN A SUPERVISOR OR MANAGER PLEASE SORT OUT THIS, IT'S WAY TOO MUCH
WHAT IS REALLY WRONG WITH YOU GUYS. CAN A SUPERVISOR OR MANAGER PLEASE SORT OUT THIS, IT'S WAY TOO MUCH
LM
Lulu M's update06 Nov 2023, 23:53
Reviewer Update
ONLY RECEIVED A REFUND OF R29. 00, WHEREAS I WAS SUPPOSED TO BE REFUNDED R80. 00,
WHAT IS REALLY WRONG WITH YOU GUYS. CAN A SUPERVISOR OR MANAGER PLEASE SORT OUT THIS, IT'S WAY TOO MUCH
WHAT IS REALLY WRONG WITH YOU GUYS. CAN A SUPERVISOR OR MANAGER PLEASE SORT OUT THIS, IT'S WAY TOO MUCH