Just a phonecall away

<p>I went to Makro (centurion) 20/11/2016 to purchase a laptop from their catalogue. A staff member in the department was prompt to assist me & directed me to the vodacom counter & asked MaryAnn to assist me. After describing the laptop bundle I wanted & then filling out a form & then taking my details, she said she would contact me once vodacom had approved it. The week went by with no call. So I, again went in store on 27/112016. I went straight to the vodacom desk & was assisted by another pleasant lady who advised that I had been approved. MaryAnn walked in helping another customer & was asked about my application. She responded that she had forgotten to contact me. Then I learn that the promotion had ended that friday.</p> <p>So, had she called, I would've got the laptop.</p> <p>Am I the first victim if such, or has makro missed other sales because of staff not keeping to the arrangements make with customers.</p> <p> </p> <p> </p>