Izak

On 08/08/2020 i did a credit check and to my shocking surprise I've been blacklisted by Makro on Experian. The Experian report showed that this were done on 19/11/2019 and that Makro stated that the account have been Written Off. I don't understand this as there debit order still goes of my bank account which means that it cannot be written off. I contacted Makro on the same day and even the lady who assisted me said it cannot be written off as the account is still active. She then said she will escalate this matter and I asked for a ref number and she said she cannot give me a ref number for the escalation and only for the call. I then asked her to also let them know that once this is fixed to notify me. I'm still waiting for this. I would like to know how can someone be listed and be sated that the account is written off if it is still active. To me this states that Makro is *****ing my money and that they might be doing this to more people that just myself. People must just stop buying from Makro as they are just being sly and rip people off. Can someone at Makro please explain this to me how can account be written off and the account is still active and I'm paying it.

I need my name cleared as Makro is ripping me off.