its online, not on the line!
<p>Purchased Karcher SC1020 via Makro online, since the website doesn't work to show detail / stock level of item. HUGE MISTAKE!</p> <p> </p> <p>After 2 business days, driving to the store with proof of payment and emailing Proof to ********** and ********** they still do not have my payment registered.</p> <p> </p> <p>Apparently they cannot even cancel the order in order that I can buy the in-store item, until the payment reflects in some intermediary system! On top of which, refund takes 7 business days! What the WHAT!!!</p> <p> </p> <p>How can this possible take as long? Is there no-one at Makro responsible for managing this service?</p> <p>The point of online stores is to compete with a wider arena, not to perpetuate your domestic mediocrities!</p>
Please accept our sincere apologies for the inconvenience you may have experienced in respect to our online purchase.
Shoppers who bank with FNB, Standard Bank, Nedbank or ABSA can use the instant service from PayU Smart EFT and pay using Internet banking. As soon as you make a purchase, PayU will notify Makro and the purchased goods will be released. You will have to sign up with PayU but you will not need to wait for funds to clear into the Makro account, as long as we have confirmation of your payment, your purchase will be validated. This process is a requirement and is in place to prevent card ***** which is on the increase.
I believe you have collected your order on the 30 August 2016
Regards
Mmule Moropa
Please accept our sincere apologies for the inconvenience you may have experienced in respect to our online purchase.
Shoppers who bank with FNB, Standard Bank, Nedbank or ABSA can use the instant service from PayU Smart EFT and pay using Internet banking. As soon as you make a purchase, PayU will notify Makro and the purchased goods will be released. You will have to sign up with PayU but you will not need to wait for funds to clear into the Makro account, as long as we have confirmation of your payment, your purchase will be validated. This process is a requirement and is in place to prevent card ***** which is on the increase.
I believe you have collected your order on the 30 August 2016
Regards
Mmule Moropa