vvdm
vicky van der merwe

1 reviews | Active since Mar 2009

30 Jan 2015, 16:08

items not corresponding to price ticket.

i must say that this is not the first complaint i have laid. i was in the alberton store today and did some shopping, was very upset in the manor that your shelves are packed .in the juice aisle, the jubba juice boxes are mostly opened , how can you expect to sell that, eventually only found 1 box of the apple flavour , wanted a rasperry and orange aswell. but left disappointed.the mountain dew bottles 600ml are packed in the position where the cans are supposed to be for R100 and if i didnt check i would taken the juices expectling to pay R100 and wouldve paid R165 instead. while it may be argued that you should check that the article corresponds to the price tag , i as the customer expect that the items should be packed in the correct place.then got to the till after spending two hours in the store being messed around by prices .. we had bought a soccer ball for my son and when the price came up it was not the price we had seen , only to go back to the shelf and see that its a difference in the size that makes the ball more expensive again packed in worng place.. my complaint is that my husband had to walk up and down , and only one of the supervisors on the third error walked w

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Replies (1)
Makro
Makro's reply02 Feb 2015, 08:53
Official
Hello vic01,



We acknowledge the receipt of your complaint and will revert to you at soonest.


Regards
Makrocare