Items missing after being scanned and I paid for them, had a packer assisting with packing

<p>I went o makro centurion as usual to do my grocery shopping and bought some groceries. But to the shock of my life, when arrived at home, was looking for the chewing gums i bought they were nowhere to be found, well I though maybe I misplaced them. But now followed by another shocker when our shower cleaning detergent got finished on the 23rd May, and I went to our storing cabinet to fetch the one I bought on the 15 May 2016. It was nowhere to be found. So this confirms that This two Items were never packed into the jumbo plastics I bought. On the 24th May 2016, I went to the store and the supervisor told me that they can't find the items on the lost and found list therefore they can't help me. Okay, so it means I now donated my staff to whomever took them of which I don't have a clue of. My till slip confirms this items where scanned and I paid for them, so what happened to my groceries MAKRO? I mean this is unacceptable at all. I shop there every month and now I am so dissapointed..... So I want my money back or my items.</p>