LO
Linda O
1 reviews | Active since Aug 2009
11 Feb 2020, 14:55
Items deleted from website & no communications possible
Yesterday the Isus X543UA core I5 laptop was on the website for R6 999.00 & today it is missing & impossible to get through telephonically & your Whattsapp is useless.
Helpful (0)
Replies (1)0
Replies (1)
Makro's replyOfficial
11 Feb 2020, 16:59Good day Linda
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complain and we are very sorry that you couldn't view the laptop today on our website. we assure you that we will check on the matter and thereafter communicate with you on the outcome.
We understand that you want this specific laptop and therefore we are looking at the matter therefore feedback will be relayed back to you within a period of 24 to 48 hours.
Thank you for highlighting your concerns with us, Once again we do apologise for the inconveniences caused herein
Hope you find the above in order.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complain and we are very sorry that you couldn't view the laptop today on our website. we assure you that we will check on the matter and thereafter communicate with you on the outcome.
We understand that you want this specific laptop and therefore we are looking at the matter therefore feedback will be relayed back to you within a period of 24 to 48 hours.
Thank you for highlighting your concerns with us, Once again we do apologise for the inconveniences caused herein
Hope you find the above in order.
Kind regards
Makro Hellopeter Team
Makro's reply11 Feb 2020, 16:59
Official
Good day Linda
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complain and we are very sorry that you couldn't view the laptop today on our website. we assure you that we will check on the matter and thereafter communicate with you on the outcome.
We understand that you want this specific laptop and therefore we are looking at the matter therefore feedback will be relayed back to you within a period of 24 to 48 hours.
Thank you for highlighting your concerns with us, Once again we do apologise for the inconveniences caused herein
Hope you find the above in order.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complain and we are very sorry that you couldn't view the laptop today on our website. we assure you that we will check on the matter and thereafter communicate with you on the outcome.
We understand that you want this specific laptop and therefore we are looking at the matter therefore feedback will be relayed back to you within a period of 24 to 48 hours.
Thank you for highlighting your concerns with us, Once again we do apologise for the inconveniences caused herein
Hope you find the above in order.
Kind regards
Makro Hellopeter Team