pM
patience M

1 reviews | Active since Dec 2015

18 Nov 2025, 09:50

#items available online only

Just recently saw an advert as I was looking for electric blender I compare Take a lot and Macro, unfortunately Takes a lot was expensive for same items. I bought two items on line and they add a forced charge of R50 for a delivery and I didn’t have a choice of pick up/ delivery just delivery by force and Why because I could have saved that R50 and by something else instead of giving away my kids R50 to courier guy, Why are compelled to pay for delivery without given a choice. First of all this items are only available online wich closes the door for people not having excess to smartphones and other tech gadgets next you find yourself compelled to pay for delivery without given a choice.

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Replies (3)
Makro
Makro's reply18 Nov 2025, 14:37
Official
Hi  patience,

We apologize that you were not able to request for pick for your products. 

Please note that for product that states online only, they are  are coming from the different suppliers and not from Makro directly. 

We do apologize for any inconvenience caused.

Regards
Makro social media team. 

Best regards,

pM
patience M's update18 Nov 2025, 17:54
Reviewer Update
There is where the wrong starts about hidden information, to me visiting Macro whereas there a frontier store hidden behind the known store. You have **** to your consumers and taken us for a ride and infringe our rights as consumers to choose options best for us and suitable for our pockets instead of paying for unnecessary cost of delivery, you now operate like Take a lot for whom I compared the price with before buying the items and worse they are still on the basket I should have chosen them as they don’t force anyone for delivery and they tell you where the item is
Makro
Makro's reply19 Nov 2025, 10:36
Official
Hi Patience,

On our websites it does show that when the product is online only, it also indicates who the supplier is. 

We will forward your feedback to the relevant team in order to  better our service to our customers. 

We apologize for the inconvenience caused. 

Regards,
Makro social media  team.  

Best regards,