Item not delivered in time for Christmas

Awful experience with Makro online. I purchased the miko 3 online on the 3rd December. The item was in stock when I placed the order. I get an email that the item stock will come in around the 19th December so I agreed to continue with the order thereafter I get an email that the item is only going to be delivered after Christmas. The 3rd party contacted me and was apparently having issues with delivery extremely poor and unprofessional service. The miko was promised as a Christmas gift. I am really disappointed with Makro and the level of service.