1 reviews | Active since Sept 2016

03 Dec 2016, 20:44

item not delivered

<p>i ordered a max 8 pool cleaner on the 25th Nov 2016 online and they say it will be delivered in 2-5 days. </p> <p>i went to Makro today the 3 dec and i was told that it is not yet in that branch and they don't know when it will be delivered. </p> <p>it is costing me money everyday to clean the pool while waiting for the cleaner.</p>

0
Replies (2)
Makro
Makro's reply07 Dec 2016, 13:51
Official

Thank you for bringing this to our attention, we appreciate the time you took to report your dissatisfaction with our online purchase.

Please accept our apology for any inconvenience caused.

We have sourced the item from our Pietermaritzburg store, it has been dispatched we hope you will receive your delivered not later than Friday.

It is our goal to retain you as a satisfied customer.

Regards

Mmule Moropa

Makro
Makro's reply07 Dec 2016, 13:52
Official

Thank you for bringing this to our attention, we appreciate the time you took to report your dissatisfaction with our online purchase.

Please accept our apology for any inconvenience caused.

We have sourced the item from our Pietermaritzburg store, it has been dispatched we hope you will receive your delivered not later than Friday.

It is our goal to retain you as a satisfied customer.

Regards

Mmule Moropa