Is this false advertising?

Makro in Cape Town, also their online assistants.

Saw the Dremel 4250 128 kit on special. I thought it would be an ideal time to get one as I needed a few minor power tools and it will only be DIY usage.

Tried making a purchase online, but it wasn't on their site. Contacted their online staff. They explained it was an instore promotion. I asked about which store, and was told I would be able to find it at Makro Ottery. Was given a phone number, but it was still just their main number that's not very helpful (called them earlier that week and the guy was completely confused about the specials).

So I head to the store over the weekend, go straight to the tool section. Look for the item... And nothing. I ask the sales staff about the item. And he says they never recieved any stock as of yet but that it was on special at that store.

I ask if another branch might have, and he was helpful enough to find out. And from what he said neither Montague Gardens nor Cape Gate had received any stock either.

This is for an item on special in the catalogue specific to cape town. Idk if it was in any other catalogues. But it was definitely in the catalogues in Cape Town. I still have the catalogue and I double checked the product code itself with Dremel's website to make sure of what product it was that I was going to buy.

Anyways, I asked if the stock could be ordered as it's supposed to be on stock at the time, and was told they're unable to order an item that's on special.

He said to leave my contact details and that he would keep aside one for me when stock arrives.

My issues are not with the service I received from in store or online staff. My issues are with Makro itself. It's been about a week since the special has ended and there's still been no word on having received the stock they needed for the special. Did the employee just not contact me? Possible. Did the employee lie about not having received stock? Also possible. More likely that Makro **** about their products on sale and in stock.

If you shop at Makro, even verifying that they have the item may not be enough to guarantee that they do in fact have the item they say they have. I couldn't even get myself a gift for my birthday because they don't have stock. Not just not on special. Absolutely useless.