SP
Shaun P

1 reviews | Active since Jul 2016

10 Dec 2016, 08:56

Is there theft going on at Makro?

<p>Purchased a jojo tank on the 23rd October online. Today is the 10th December and still no delivery. Andrew Grant and Lizzy Mazibuko have been in charge of my order. We call Andrew almost on a daily basis and the only response I get is "I'll call you back"(which never happens). I've been told that even though stock reflected at the springfield store there was nothing in stock. I was then told that Amanzimtoti had stock. This was over a month ago. I was then told that no one had stock except Makrovaal. My Jojo tank was going to be used to fill my new swimming pool apart from other things. I have gone ahead and filled the pool and I expect compensation as been advised legally. I am giving you the opportunity to correct and compensate this debacle. Failing which I will pursue legal proceedings and media , the cost of which will be borne by you.</p> <p>MAK234776</p>

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Replies (1)
Makro
Makro's reply14 Dec 2016, 09:59
Official

Thank you for bringing this to our attention, we appreciate the time you took to report your dissatisfaction with the service received from Makro.

Your order is in transit.

Please accept our apology for any inconvenience caused.

We hope you will have only positive shopping experiences at Makro in future.

Regards

Mmule Moropa