NM
Neisha M
1 reviews | Active since Oct 2010
14 Dec 2024, 15:05
Is Makro online a ****??? I WONDER
I purchased a set of fans and controller form makro online. I had delivered a, controllers that was not working fan only one was delivered, call centre said log a return, which I did, they ask when I was available for collection give the dates the days the items was to be collected they never came, called the call center them they keep putting me on hold and then call is cut I spend over and hour of my air time trying to talk to them with no help, the bunch off *********** people that can not help. Very disappointed with the service we received. You ask for someone one incharged and conveniently they are busy
IS MAKRO ONLINE A ****??? I WONDER
Helpful (0)
Replies (3)0
Replies (3)NM
Neisha M's updateReviewer Update
30 Dec 2024, 12:34 This is unacceptable I called the call Centre countless time and not once did they said that The suppliers are currently closed ,MY LAST CALL TO THEM WAS TODAY 2024/12/30 AT 12:10PM,so someone is lying,
I had the courier come once again to my house to collect the items which was previously collected, had the call Centre call me twice to be available to collected the item that was collected
Just give my refund FOR THE faulty PS4 control and the fan.
So now the 14 days return policy does not apply, it only applies when its suites you guys.
My item was bought on the 6&7 DECEMBER 2024, DELEIVERED ON THE 10TH of DECEMBER LOG RETURN ON THE 11 DECEMBER AND COLLECTED ON THWE 18 DECEMBER AND TODAY IS THE 2024/12/30.
I had the courier come once again to my house to collect the items which was previously collected, had the call Centre call me twice to be available to collected the item that was collected
Just give my refund FOR THE faulty PS4 control and the fan.
So now the 14 days return policy does not apply, it only applies when its suites you guys.
My item was bought on the 6&7 DECEMBER 2024, DELEIVERED ON THE 10TH of DECEMBER LOG RETURN ON THE 11 DECEMBER AND COLLECTED ON THWE 18 DECEMBER AND TODAY IS THE 2024/12/30.
NM
Neisha M's update30 Dec 2024, 12:34
Reviewer Update
This is unacceptable I called the call Centre countless time and not once did they said that The suppliers are currently closed ,MY LAST CALL TO THEM WAS TODAY 2024/12/30 AT 12:10PM,so someone is lying,
I had the courier come once again to my house to collect the items which was previously collected, had the call Centre call me twice to be available to collected the item that was collected
Just give my refund FOR THE faulty PS4 control and the fan.
So now the 14 days return policy does not apply, it only applies when its suites you guys.
My item was bought on the 6&7 DECEMBER 2024, DELEIVERED ON THE 10TH of DECEMBER LOG RETURN ON THE 11 DECEMBER AND COLLECTED ON THWE 18 DECEMBER AND TODAY IS THE 2024/12/30.
I had the courier come once again to my house to collect the items which was previously collected, had the call Centre call me twice to be available to collected the item that was collected
Just give my refund FOR THE faulty PS4 control and the fan.
So now the 14 days return policy does not apply, it only applies when its suites you guys.
My item was bought on the 6&7 DECEMBER 2024, DELEIVERED ON THE 10TH of DECEMBER LOG RETURN ON THE 11 DECEMBER AND COLLECTED ON THWE 18 DECEMBER AND TODAY IS THE 2024/12/30.
NM
Neisha M's updateReviewer Update
30 Dec 2024, 16:01Well let's see if anyone actually reply, because everymail I sent, never got a reply
NM
Neisha M's update30 Dec 2024, 16:01
Reviewer Update
Well let's see if anyone actually reply, because everymail I sent, never got a reply
NM
Neisha M's updateReviewer Update
07 Jan 2025, 17:14I'm still waiting for an update regarding my refund. I have sent email and no response, contact me urgently, as this is going on long enough,
NM
Neisha M's update07 Jan 2025, 17:14
Reviewer Update
I'm still waiting for an update regarding my refund. I have sent email and no response, contact me urgently, as this is going on long enough,