Is false advertising your new way luring customers Makro????

I am very shocked and astounded by Makro's blatant disregard for a customer. On October 13th, I was lured to a Makro store by what turned out to be false advert. In 1 of their leaflets, they advertise 5 packs of huggies dry comfort disposable nappies for R300. I'm sure everyone will agree, times are tough so when such bargains come along, parents like myself will not pass up on such a bargain. Imagine the frustration, when I got to the till to pay that I was told by the manager Manie Koopman, that not only does such an offer not exist, but when I voiced my dissatisfaction, he still had the temerity to tell me there is nothing I can do about it even though I had the leaflet with me.

On the day that the incident happened, I went onto their website to complain and unsurprisingly 10 days later on October 23rd, they have yet to respond. In my view, this means 1 of 2 things, either they really don't care about their customers or it could mean that they have an exceptionally long list of complaints and they have yet to reach mine. Either way, this treatment of customers is strikingly similar to the VBS scandal where these kleptocrats see nothing wrong with inconveniencing us for their personal gain. With black friday around the corner, I implore people not to fall for this **** as it appears this is a new way of luring customers.

Makro gets a 0 out of 10 because of the following:

1. Luring/inconveniencing customers through false advertising. 2. Uncompassionate and arrogant manager. 3. No follow up after 10 days of lodging a complaint.

In summary, the best way to describe this company would be to say... If Makro were a person, it would be the Omotoso of South Africa and we the public, its **** victims.