CA
Craig A
1 reviews | Active since Sept 2021
09 Nov 2021, 09:09
Irate Customer
I have a Makro card for a few years, I Have been out of work for 18 months, I contacted Makro and explained everything to them in detail and submitted all required documents, I do have insurance with Makro for this account, They subsequently send my info to their credit company, After asking what is happening they cannot give me an answer. After lots of emails, they seem to be ignoring me.
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Replies (1)
Makro's replyOfficial
09 Nov 2021, 12:44Good day Craig,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
Kindly note that we have sent the above complaint to senior management within our RCS group for urgent assistance and will be sure to revert with feedback. Please note that communication will be sent to you shortly with relevant updates.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Kind regards
Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
Kindly note that we have sent the above complaint to senior management within our RCS group for urgent assistance and will be sure to revert with feedback. Please note that communication will be sent to you shortly with relevant updates.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Kind regards
Hellopeter Team
Makro's reply09 Nov 2021, 12:44
Official
Good day Craig,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
Kindly note that we have sent the above complaint to senior management within our RCS group for urgent assistance and will be sure to revert with feedback. Please note that communication will be sent to you shortly with relevant updates.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Kind regards
Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
Kindly note that we have sent the above complaint to senior management within our RCS group for urgent assistance and will be sure to revert with feedback. Please note that communication will be sent to you shortly with relevant updates.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Kind regards
Hellopeter Team