Inverter Aircondition

I bought two inverter Air-con's. I paid R5000. 00 for installation and a further R1580. 00 for brackets. Your salesperson said that I wil get electrical certificate for installatuon. At the end no electrcal certificate. I must get electrition to connect air-cons. What was all the installation money then for. You riped me off. I am very disgusted in Makro.

Good day. And what I could not understand was that the insraller informed me becaus the aircon had n plug on it. They dont do the electric part. I must get an electrician to do trunking and lay the cables just because the units have plugs on in and they are not electricians. But in the same breath the installer told me that if the units dit not have plugs on then only do they lay the cables and connect it to DB board which is included in the installation cost. I believe I was overcharged, as the installation provided was incomplete. Macro and installers must communicate properly and get a correct pricsing for instalation fees. 

Hi. So a gentlemen from Macro Montaque gardens contacted me 2026-04-20. I explained everything and I was told he will com back to me as he must talk to his manager. Later the same day the Installation company phoned me. I then had to explain to a lady what happened. I was told by the lady that the insraller on site was in the wrong and was supposed to do job as I expected them to do it. The lady said they will come and fix the job. It is now 2026-04-29. No one made an appointment with me to fix the job. And installatuon companys phone playing music when Iphone them. Pathetic. R6380. 00and my aircons electricalcable is still hanging like a pap snoek in my living room and bedroom. Pathetic

Good day macro. I am still waiting. Fed up of your courtesy call. Empty promises

So now your story changes. You informed me that the installer will rectify. Then your installer contacted me and I explained to them. Then your installer was shocked that my installation was done so poorly and that your installers wil come and fix there sub standard work. Well done Macro Montaque gardens with your poor service and conflicting stink storys.

Fact is I bought the two air conditioners from macro Montaque gardens. And was put under false impression by your sales personnel regarding how the installation will be done. I have nothing to do with who your installers is. I just wanted my two air conditioners installed correctly. I paid over R6000 dor instalation, for half a job. Fotos will follow on social media.

I am disappointed in your respons that you are unable to assist. After receiving payment drom me for insallation fee the agreed service was not delivered as represented. If you are unable to assist me then I want my installation fee paid back to me. that. So that I can get an installation company that will do the work the way your sals man at Macro told me. You did not honor your agreement. Now you just say, sorry unable to help.