CL
Crystal L
1 reviews | Active since Dec 2010
16 Aug 2020, 20:33
Interior KIC products
I purchased a KIC 239L Combi fridge from Makro, in 2018 this fridge was replaced with the same model in 2019 (less than a year later) when it stopped working. Now just over a year I'm sitting with the same problem. Makro please explain why you are selling inferior products. What am I now to do, with a fridge that's slowly breaking down.
Helpful (0)
Replies (2)0
Replies (2)
Makro's replyOfficial
17 Aug 2020, 09:27Good day Crystal,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Best regards,
Makro's reply17 Aug 2020, 09:27
Official
Good day Crystal,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Best regards,
CL
Crystal L's updateReviewer Update
18 Aug 2020, 09:38Good day
So can you advise as to what will happen?
So can you advise as to what will happen?
CL
Crystal L's update18 Aug 2020, 09:38
Reviewer Update
Good day
So can you advise as to what will happen?
So can you advise as to what will happen?