INSTANT EFT TIMED OUT -PAYMENT PROCESSED ON MY SIDE NOW MAKRO DOESN'T WANT TO PROCESS THE ORDER GOSH.

Nomathemba Ngema a chat agent insists I need to get proof of payment from my bank for an INSTANT EFT order. The bank said the proof of payment is suffice. The beneficiary was not saved and your website took me to a Instant EFT website for me to log in and have the payment automatically debited. Unfortunately the payment deducted but timed out on Instant EFT's website while awaiting for payment confirmation. The bank has advised they do not issue letters for such and I have to provide a bank statement to your team. When this happened on sunday I sent an email which is yet to be responded yo. I could not get through to your call centre number it did not even ring. I am sooooo annoyed. I work in a bank and banks dont issue such letters as the beneficiary was not sabed. You have to take it up with your service provider instant eft .order #MAK***