Ineffective management of resources

Makro clear water has informed me that the head office of makro is restricting tills and amount of cashiers permitted to work on a Saturday month end to six. Only. When prompted that they please address this matter the manager kindly told me they cannot go against their own regulations.

This is rather sad since it requires 5 people per vehicle moving stock but to move stock out and turn it into money for this institution takes a very low priority. This is unacceptable, your lack of customer awareness is unacceptable, your lack of concern for parents with children standing in a queue for 45 minutes, elders and the injured.. All standing cause head office has an ineffective way to manage their stores. This is sad and the lack of compatency is a direct reflection on the future of this institution. People are leaving their trollies a d walking out. Wake up!