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saajida E

1 reviews | Active since Sept 2013

15 Apr 2025, 08:09

Incorrect item recieved still no feedback from Makro

I ordered an iron online on the 4th of April 2025. A week later I received the delivery and when I opened the box it was a hairdryer. I logged a return online on the Makro App. Till today no one has called me to sort out this issue, no arrangements to collect the incorrect item and send me the correct item. This is not the 1st time Makro online has given really bad service and sent the incorrect items. Makro get your house in order amd sort out my issue urgently.

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Replies (3)
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saajida E's update16 Apr 2025, 21:38
Reviewer Update
The item was collected today. I need my refund done urgently please
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saajida E's update17 Apr 2025, 12:18
Reviewer Update
This is not my fault that you have people at the store who don't know the difference between and iron and a hairdryer. I need my refund done asap and not the time frame you process refunds as you made the silly mistake.
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saajida E's update03 May 2025, 17:25
Reviewer Update
Makro no refund till today. This is ridiculous.