1 reviews | Active since Sept 2017
INCONVENIENCE to my life!!!
Good Day!
So I've purchased stock on Black Friday and I haven't received my order yet!!
I've tried getting hold of you guys numerous times to get to the bottom of this, but this is what happened: - call 1 I was told that our order will be ready later that day (last week Tuesday), we will get a message - no message was received. - call 2 I was told that I haven't been notified to collect my order as I still have to pay? I made an electronic payment on the day of ordering, by the way! - call 3 - someone will get back to me. Yet, here I am still waiting!!! - call 4 (and yes, I clearly have TOO much patience for this) I was told "our online centre is very busy, so you can only contact them on Friday"
Like what the hell?? How long does it take to get my stuff??
Ordering online is supposed to be a convenience but this has just been a complete INCONVENIENCE to my life!!!
Makro, I want answers please!!! Get back to me ASAP!!!This is NOT what I expect from the Makro brand!!
Regards,
Anja Retief
Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.
Regards
Mbali Makhanya
Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.
Regards
Mbali Makhanya