inconvenience

i recently purchased a trojan eliptical cycle from makro springfield .the item requires assembly ,there were numerous parts missing .i went back to store and explained to sales representative ,the problem.the sales representative assured me that he would obtain the missing parts and that i should return the following day to collect them .the item was purchased some 2 weeks ago and to date i have not received those parts .this is such an inconvenience as the item is rendered useless as a result of those missing parts.i would advise individuals never to purchase sporting or exercise equipment from makro as their post purchase service backup is pathetic.