Inconsistent and lack of communication.

I am extremely disappointed with Makro online deliveries...I placed an order and it was going to be delivered on a day when I was not available..The day I rescheduled the delivery through their whatsapp service, the next day when the lady called to confirm delivery, I said that I won't be available and she said she will reschedule, I still got a message that the driver was on the way and when I called the driver he didn't know what was happening. The product was still delivered and returned...The inconsistency and lack of communication between the Makro delivery team needs attention...You will never have this problem with takealot when it comes to deliveries...Makro's e-commerce strategies are clearly failing when it comes to customer service.