NM
Nomali M
1 reviews | Active since Nov 2021
02 Oct 2025, 12:06
Incomplete order
Hai I've made order online and i received incomplete items. I ordered 24x750ml of Omo bleach x4 on line and i received 6x750ml. I spoke to manger in charge ****ha, she told me that head office refused to give my complete order while the special is still on,
online. They told me that its system error from the online App. Unfortunately its was not my fault i believe that i should get what's i ordered.They told me to fill return form so they can be able to contact me. Till today no one contacted me im still waiting for their call.
Helpful (0)
Replies (4)0
Replies (4)NM
Nomali M's updateReviewer Update
05 Oct 2025, 12:50OD***
OD***
OD***
NM
Nomali M's update05 Oct 2025, 12:50
Reviewer Update
OD***
OD***
OD***
NM
Nomali M's updateReviewer Update
08 Oct 2025, 11:42A very rude Manager from Makro store just phone me noe telling mr they cant give my ordrr its was a mistake to put ptoduct on special online. According to thr Makto policy its state clear that they can't give me the balance of the Omo blrach i ordered.I want to know my rights as a customer in this situation..As they refuse to ptovide me with whats i paif for and was clearly on special.Thats not my faults that they put on special by mistake.But the guy is busy telling me about that its was a mistake. Please tell them that I need my Order as it was advent on Makro online App.
NM
Nomali M's update08 Oct 2025, 11:42
Reviewer Update
A very rude Manager from Makro store just phone me noe telling mr they cant give my ordrr its was a mistake to put ptoduct on special online. According to thr Makto policy its state clear that they can't give me the balance of the Omo blrach i ordered.I want to know my rights as a customer in this situation..As they refuse to ptovide me with whats i paif for and was clearly on special.Thats not my faults that they put on special by mistake.But the guy is busy telling me about that its was a mistake. Please tell them that I need my Order as it was advent on Makro online App.
NM
Nomali M's updateReviewer Update
08 Oct 2025, 11:46A very rude Manager from Makro store just phone telling me that they cant give my order its was a mistake to put product on special online.He said "According to Makro policy its state clear that they can't give me the balance of the Omo bleach i ordered" .I want to know my rights as a customer in this situation..As they refuse to ptovide me with whats i paid for and was clearly on special.Thats not my faults that they put on special by mistake.But the guy is busy telling me about that its was a mistake, so I have to understand . Please tell them that I need my Order as it was advent on Makro online App
NM
Nomali M's update08 Oct 2025, 11:46
Reviewer Update
A very rude Manager from Makro store just phone telling me that they cant give my order its was a mistake to put product on special online.He said "According to Makro policy its state clear that they can't give me the balance of the Omo bleach i ordered" .I want to know my rights as a customer in this situation..As they refuse to ptovide me with whats i paid for and was clearly on special.Thats not my faults that they put on special by mistake.But the guy is busy telling me about that its was a mistake, so I have to understand . Please tell them that I need my Order as it was advent on Makro online App
NM
Nomali M's updateReviewer Update
08 Oct 2025, 13:21Consumer Protection Act Regarding Prices
The Consumer Protection Act (CPA) of South Africa is designed to protect consumers against unfair trade practices, including issues related to pricing. Specifically, Section 23 of the CPA addresses price display and the obligations of suppliers regarding advertised prices.
What Is Section 23 of the Consumer Protection Act?Section 23 of the CPA mandates that the price of goods must be clearly displayed and that consumers should not be misled by pricing. If a retailer advertises a product at a certain price, the law generally expects them to honor that price. However, there are exceptions, particularly when it comes to obvious errors.
The Consumer Protection Act (CPA) of South Africa is designed to protect consumers against unfair trade practices, including issues related to pricing. Specifically, Section 23 of the CPA addresses price display and the obligations of suppliers regarding advertised prices.
What Is Section 23 of the Consumer Protection Act?Section 23 of the CPA mandates that the price of goods must be clearly displayed and that consumers should not be misled by pricing. If a retailer advertises a product at a certain price, the law generally expects them to honor that price. However, there are exceptions, particularly when it comes to obvious errors.
Honoring Displayed Prices: In cases where the pricing error is not obvious, the retailer may be required to sell the product at the advertised price. This upholds the principle that "the price you see is the price you pay."
NM
Nomali M's update08 Oct 2025, 13:21
Reviewer Update
Consumer Protection Act Regarding Prices
The Consumer Protection Act (CPA) of South Africa is designed to protect consumers against unfair trade practices, including issues related to pricing. Specifically, Section 23 of the CPA addresses price display and the obligations of suppliers regarding advertised prices.
What Is Section 23 of the Consumer Protection Act?Section 23 of the CPA mandates that the price of goods must be clearly displayed and that consumers should not be misled by pricing. If a retailer advertises a product at a certain price, the law generally expects them to honor that price. However, there are exceptions, particularly when it comes to obvious errors.
The Consumer Protection Act (CPA) of South Africa is designed to protect consumers against unfair trade practices, including issues related to pricing. Specifically, Section 23 of the CPA addresses price display and the obligations of suppliers regarding advertised prices.
What Is Section 23 of the Consumer Protection Act?Section 23 of the CPA mandates that the price of goods must be clearly displayed and that consumers should not be misled by pricing. If a retailer advertises a product at a certain price, the law generally expects them to honor that price. However, there are exceptions, particularly when it comes to obvious errors.
Honoring Displayed Prices: In cases where the pricing error is not obvious, the retailer may be required to sell the product at the advertised price. This upholds the principle that "the price you see is the price you pay."