Incomplete order.

I placed an order with Makro on 6.6.24, I didnt receive an email indicating that any items were cancelled, the only email I received indicated that the order will delivered in two parts. Part 1 being the one I received yesterday, however to my surprise only part of part 1 order was delivered. The invoice howvere states everything was delivered. I called the delivery guy immediately asking of maybe he doesnt have another box - he asked of i check on the box I noticed I have 1 of 2 and 2 of 2 which means he only had two boxes. I called the contact centre this morning spoke to a very nice lady by the name of Sheila-Ann who advised everything of part one has ben delivered, when I'm short of twelve six packs of juice. I ordered 12 Mr orange six packs and only received 2. She advised that she will escalate my query to Wonderboom. Tried calling them my call doesnt go through. Makro please deliver the 10 outstanding packs. I waa expectibg the stethoscope to be delivered later, hence i make no mention of it. I want the outstanding items of the 1st part of my order. The boxes are still as they were, i pit everything back after counting, verifying and noticing the items are incomplete. If you are unable to deliver the missing items come collect what what delivered and refund me my money.