SX
Sphamandla X
1 reviews | Active since Nov 2016
28 Nov 2016, 11:33
Incomplete order
<p>Hi</p> <p> </p> <p>I ordered a powerbench, 2 x 10 kg barbell discs and a 25 kg barbell training set but the 1420 mm bar is missing.</p> <p> </p> <p>I've called Makro online numerous time . No one seems to know where my bar is. I've even called the Amanzimtoti store, where my order was despatched.</p>
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Makro's replyOfficial
06 Dec 2016, 16:11Thank you for taking the time to communicate to us why our service did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible
In addition, we will further evaluate how we can prevent this problem from occurring again in the future.
Please accept our sincerest apology for any trouble or inconvenience we have caused you. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do. As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customer. It’s our goal to retain you as a satisfied customer and will hope to serve you again in the future.
Regards
Mmule Moropa
Best regards,
Makro's reply06 Dec 2016, 16:11
Official
Thank you for taking the time to communicate to us why our service did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible
In addition, we will further evaluate how we can prevent this problem from occurring again in the future.
Please accept our sincerest apology for any trouble or inconvenience we have caused you. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do. As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customer. It’s our goal to retain you as a satisfied customer and will hope to serve you again in the future.
Regards
Mmule Moropa
Best regards,