MN
Makhosi N

1 reviews | Active since Apr 2014

04 Sept 2024, 09:04

Incomplete online order.

I am very dissapointed in Makro at their level of commitment to resolving customer issues. I bought online an order over R3000. I received my order in 2 deliveries. 1st one but the 2nd one still had items missing. 4x 750ml Sunlight Liquid. I called them after 1st delivery, they confirmed what was outstanding and confirmed ETA. Even with 2nd delivery, the 4 Sunlight did not arrive. Ive been speaking with consultants on Makro's whatsapp page, they take my details and say they will investigate then I never hear back from them.

What must I do to get my 4x Sunlight liquid that I paid for and never received?

0
Replies (3)
MN
Makhosi N's update04 Sept 2024, 14:41
Reviewer Update
Thanks for the prompt response. Looking forward ro hearing back from you.
MN
Makhosi N's update14 Sept 2024, 14:26
Reviewer Update
Never heard from them.
MN
Makhosi N's update01 Oct 2024, 12:41
Reviewer Update
4 Sunlight Liquid finally delivered. Thank you Makro.