Incomplete coffee machine

<p>Purchased coffee machine frome makro corwn mines on 29-6-2016. It was on clearance table but the saleperson (claimed to be dept manager - John) assured me that the unit is complete and carries a full warranty as per supplier.</p> <p> </p> <p>I only set it up last week. While going through the manual, i realized that there were a few items missing and some broken!!!!!</p> <p> </p> <p>Missing:</p> <p> </p> <p>a) the milk frother unit.</p> <p>b) the hot water dispenser.</p> <p> </p> <p>Broken:</p> <p> </p> <p>c) water reservoir handle.</p> <p>d) waste water indicator.</p> <p> </p> <p>Went back to the store immediately, John was off that day, and the manager on duty refused (via telephonic discussion), with the assistant at the customer services counter, to get these parts.</p> <p> </p> <p>Went to the repair centre for phillips and purchased parts a and b at a considerable cost of R1200!!!!!!!!!</p> <p> </p> <p>As a fairly regular customer at this store, i am really disappointed with their lack of honouring their obligation.</p> <p> </p> <p> </p>