SJ
Steven J
1 reviews | Active since Nov 2012
19 Sept 2020, 12:27
*********** staff
Terrible service from Makro Port Elizabeth Cigarette Counter on 19 September 2020, Teller did not even know what cigarettes' I wanted, and made it clear that she did not care that i walked away from the sale.
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Replies (1)
Makro's replyOfficial
19 Sept 2020, 13:50Good day Steven,
Thank you for your review on our Hellopeter platform, we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we will contact Makro Port Elizabeth's senior management regarding your complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24 - 48 working hours.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards,
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we will contact Makro Port Elizabeth's senior management regarding your complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24 - 48 working hours.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards,
Makro Hellopeter Team
Makro's reply19 Sept 2020, 13:50
Official
Good day Steven,
Thank you for your review on our Hellopeter platform, we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we will contact Makro Port Elizabeth's senior management regarding your complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24 - 48 working hours.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards,
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we will contact Makro Port Elizabeth's senior management regarding your complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24 - 48 working hours.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards,
Makro Hellopeter Team