LF
LF F
1 reviews | Active since Jun 2016
25 May 2019, 19:33
*********** manager
I am writing this with great disappointment and disgust by Phanuel Semadi’s conduct. He is rude, egotistical fool for treating his fellow colleagues like trash. He doesn’t have a clue of politeness and understanding of his terrible behavior. Whether he thinks he is right or wrong, he couldn’t even apologize for what I made him aware of, instead he argued with me as if I was one of his subordinates. The person who apologized was the same person who was treated like trash, how ironic. It is clear that he is not fit to manage people, I hope this is an eye opener for whoever hired him in this position. I will not support a store that promotes such nonsensical behavior.
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Replies (1)Makro's replyOfficial
27 May 2019, 08:25 Good day Lerato,
Thank you for bringing this to our attention.
Please accept our sincerest apologies for the customer service you received in our store. This is not the customer service we wish to provide our customers with and we do not condone such behavior at all. We will be addressing this with the relevant managers in store and we will contact you with more information.
Again, we do apologize for the way you were treated and for the inconvenience this has caused you.
Kindly allow us some time to address and we will contact you as soon as we receive more information.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this to our attention.
Please accept our sincerest apologies for the customer service you received in our store. This is not the customer service we wish to provide our customers with and we do not condone such behavior at all. We will be addressing this with the relevant managers in store and we will contact you with more information.
Again, we do apologize for the way you were treated and for the inconvenience this has caused you.
Kindly allow us some time to address and we will contact you as soon as we receive more information.
Kind Regards,
Makro Hellopeter Team
Best regards,
Makro's reply27 May 2019, 08:25
Official
Good day Lerato,
Thank you for bringing this to our attention.
Please accept our sincerest apologies for the customer service you received in our store. This is not the customer service we wish to provide our customers with and we do not condone such behavior at all. We will be addressing this with the relevant managers in store and we will contact you with more information.
Again, we do apologize for the way you were treated and for the inconvenience this has caused you.
Kindly allow us some time to address and we will contact you as soon as we receive more information.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this to our attention.
Please accept our sincerest apologies for the customer service you received in our store. This is not the customer service we wish to provide our customers with and we do not condone such behavior at all. We will be addressing this with the relevant managers in store and we will contact you with more information.
Again, we do apologize for the way you were treated and for the inconvenience this has caused you.
Kindly allow us some time to address and we will contact you as soon as we receive more information.
Kind Regards,
Makro Hellopeter Team
Best regards,
