NM
Nicole M

1 reviews | Active since Nov 2011

16 Jul 2015, 15:05

***********!

Can Makro please employ who know how to talk over the phone and also that when they call you to give you feedback that they know what they are saying and talking about because in the end, it makes the actual store look stupid and ***********.<br> <br> Received a call where the lady was contradicting herself and did not know what she was saying, now as i am the customer and needed the feedback i listened to what she said and asked her questions where she didn't even know what she was saying, when i asked her why she said one thing and now saying something different, she told me she never said that but yet i know she did and the lady from makro who called me beforehand told me the same thing and said she was going to call the technician to confirm with him before calling me back with all the information i require. this lady then called about a hour later to tell me the same thing and didn't know what she was talking about. is this the service customers receive from Makro? as then i will rather buy all my appliances from every other store i can find

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Replies (1)
Makro
Makro's reply20 Jul 2015, 10:06
Official
Hello Nicole2011,


We acknowledge the receipt of your complaint and will revert to you at soonest.


Regards
Makrocare

Best regards,