VP
Vanessa P
1 reviews | Active since Jun 2010
02 Aug 2019, 12:28
***********.
Every time my account get soft lock and than only when I call in to get my email address changed they tell me about this. This is not the 3rd time this happens. What did they do with the previous ID copy do they not have a filling system in place
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Makro's replyOfficial
05 Aug 2019, 16:09Good day Vanessa,
Thank you for taking our call.
Kindly accept our sincerest apologies for the customer service you have received in the regard and for the inconvenience this whole ordeal has caused you.
Please be advised that we will contact our RCS team for urgent assistance and that they should contact you directly, for security reasons. As soon as feedback is received, we will contact you.
Kind Regards,
Makro Hellopeter Team
Thank you for taking our call.
Kindly accept our sincerest apologies for the customer service you have received in the regard and for the inconvenience this whole ordeal has caused you.
Please be advised that we will contact our RCS team for urgent assistance and that they should contact you directly, for security reasons. As soon as feedback is received, we will contact you.
Kind Regards,
Makro Hellopeter Team
Best regards,
Makro's reply05 Aug 2019, 16:09
Official
Good day Vanessa,
Thank you for taking our call.
Kindly accept our sincerest apologies for the customer service you have received in the regard and for the inconvenience this whole ordeal has caused you.
Please be advised that we will contact our RCS team for urgent assistance and that they should contact you directly, for security reasons. As soon as feedback is received, we will contact you.
Kind Regards,
Makro Hellopeter Team
Thank you for taking our call.
Kindly accept our sincerest apologies for the customer service you have received in the regard and for the inconvenience this whole ordeal has caused you.
Please be advised that we will contact our RCS team for urgent assistance and that they should contact you directly, for security reasons. As soon as feedback is received, we will contact you.
Kind Regards,
Makro Hellopeter Team
Best regards,