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I am honestly not impressed.

Late last year, I bought a Laptop from Makro Amanzimtoti. It gave me issues from the start being very slow. I carried on working with it because I needed it for work. Recently, it has been freezing non-stop amongst other issues. When I took it back, I was told that it would take 7 to 21 days to sort out my laptop and that I might lose all of my information.

I was then informed that if I go directly to the supplier, it would take 48 hours to sort all the issues out.

When I took my Laptop to the supplier, I was informed that Makro never registered my original warranty of a year nor my 2-year extended warranty with them. My Laptop is still not sorted out.

On the same day that I took my Laptop in, I also took a printer in which was not printing color and was also still under warranty. Granted, it was a small issue that could easily been fixed if I know that the software to fix the problem had been provided with the printer. The technician that was suppose to help me, did not even know where to locate the software on a Laptop to fix the issue. I had to show him how to get to it. And this is the person that is supposed to be the expert.

I am honestly not impressed.