TS
Tinyiko S
1 reviews | Active since May 2013
04 Dec 2019, 12:55
Incompetence with Makro online shopping
I made an online purchase in October till today I have not received it and have been taken from pillar to post. I requested refund till to date it has not been paid
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Replies (1)
Makro's replyOfficial
04 Dec 2019, 14:20Good day Tinyiko,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management from our Finance department regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24hrs.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management from our Finance department regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24hrs.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Makro's reply04 Dec 2019, 14:20
Official
Good day Tinyiko,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management from our Finance department regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24hrs.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management from our Finance department regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24hrs.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team