MH
Mahomed H
1 reviews | Active since Feb 2011
02 May 2019, 23:48
Inappropriate deceit and charges
Greetings
Dear Sirs/Madam
Have paid my makro card within the same day and time of usage. As being informed both by Makro and RCS from inception which is now contrary. As is evident with my bith my receipts and time of payment. Kindly reverse all unknown charges on my statement.
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Replies (1)
Makro's replyOfficial
03 May 2019, 12:08Good day Mohamed,
Thank you for your feedback.
We are sorry to hear about your experience with RCS. We take all concerns seriously and can assure you that it will be fully investigated.
We have sent your feedback to RCS to contact you and we'll look into the matter to have it resolved. As soon as we have feedback we'll revert back to you.
We appreciate your patience in this matter.
Kind Regards
Makro Hellopeter team
Thank you for your feedback.
We are sorry to hear about your experience with RCS. We take all concerns seriously and can assure you that it will be fully investigated.
We have sent your feedback to RCS to contact you and we'll look into the matter to have it resolved. As soon as we have feedback we'll revert back to you.
We appreciate your patience in this matter.
Kind Regards
Makro Hellopeter team
Makro's reply03 May 2019, 12:08
Official
Good day Mohamed,
Thank you for your feedback.
We are sorry to hear about your experience with RCS. We take all concerns seriously and can assure you that it will be fully investigated.
We have sent your feedback to RCS to contact you and we'll look into the matter to have it resolved. As soon as we have feedback we'll revert back to you.
We appreciate your patience in this matter.
Kind Regards
Makro Hellopeter team
Thank you for your feedback.
We are sorry to hear about your experience with RCS. We take all concerns seriously and can assure you that it will be fully investigated.
We have sent your feedback to RCS to contact you and we'll look into the matter to have it resolved. As soon as we have feedback we'll revert back to you.
We appreciate your patience in this matter.
Kind Regards
Makro Hellopeter team