1 reviews | Active since Jan 2012
Inaccurate Pricing
Dear Makro,<br> <br> I am very disappointed, on the 21st I went to Woodmead with a clear mindset about buying a product (dishwasher), and after having paid for it I realised that it was charged R300 more, to which the salesperson then tried to assist with getting the accurate price. Unfortunately even on the floor it was priced wrong at R5799 and not the R5299 that the system charged, nobody could verify its correct pricing, although about 2 salespersons did say they do recall it going for the R4999 I was insisting on, no one could remember if the special was still on. <br> <br> Unfortunately I could not access my online brochure( page 12 of catalog 47/2015) which I had downloaded on my ipad (dead battery) thus it literally took about 30 minutes before the price could be reduced to the R4999. <br> <br> Whilst I am disgruntled and angered by the inaccurate pricing, I would like to still compliment Bongani Zokufa) for ensuring that the matter was resolved and for his assistance throughout the purchase.<br> <br> Makro please stop ripping people of, update your prices accurately as per the your weekly special, imagine how many South Africans have bought the dishwasher at R300 more? This must stop!!!! BE ETHICAL!!!
Thank you for taking time to forward this complaint to us. We will investigate and revert back to you as soon as possible.
Regards
Revalisha Moodley
Best regards,
Thank you for taking time to forward this complaint to us. We will investigate and revert back to you as soon as possible.
Regards
Revalisha Moodley
Best regards,
