KL
Kayla L
1 reviews | Active since Jul 2015
10 Jul 2015, 17:19
Impressed with customer care from Makro
I was not happy with a product, supp**** by another company, that I purchased from Makro. <br> The product had poor quality control and terrible service, yet Makro took the responsibility for it and it didn't even belong to them.<br> They were quick to respond to my messages and have constantly been checking up on me to see if I have had any feedback from the company that should take the blame. <br> <br> Seriously happy with your customer care.<br> Keep it up
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Makro's replyOfficial
13 Jul 2015, 11:19Hello kay_la_wson,
Thank you for taking time to forward this compliment.
Makro prides itself with great customer service. It is really encouraging to hear of a bad experience being turned around.
It is great to hear that Cape Gate store is doing such a fantastic job of keeping their customers happy.
It is our goal that every customer leaves Makro delighted with the service they have received and they products they have purchased.
Please continue to give us feedback on service received in our stores.
Regards
Makrocare
Thank you for taking time to forward this compliment.
Makro prides itself with great customer service. It is really encouraging to hear of a bad experience being turned around.
It is great to hear that Cape Gate store is doing such a fantastic job of keeping their customers happy.
It is our goal that every customer leaves Makro delighted with the service they have received and they products they have purchased.
Please continue to give us feedback on service received in our stores.
Regards
Makrocare
Makro's reply13 Jul 2015, 11:19
Official
Hello kay_la_wson,
Thank you for taking time to forward this compliment.
Makro prides itself with great customer service. It is really encouraging to hear of a bad experience being turned around.
It is great to hear that Cape Gate store is doing such a fantastic job of keeping their customers happy.
It is our goal that every customer leaves Makro delighted with the service they have received and they products they have purchased.
Please continue to give us feedback on service received in our stores.
Regards
Makrocare
Thank you for taking time to forward this compliment.
Makro prides itself with great customer service. It is really encouraging to hear of a bad experience being turned around.
It is great to hear that Cape Gate store is doing such a fantastic job of keeping their customers happy.
It is our goal that every customer leaves Makro delighted with the service they have received and they products they have purchased.
Please continue to give us feedback on service received in our stores.
Regards
Makrocare