1 reviews | Active since May 2013
Impossible Communication with Makro (Port Elizabeth)
<p>I have been attempting to contact Makro Port Elizabeth for an entire day or at least 25 call attempts and not one person answers the calls. It is extremely unprofessional not to mention frustrating. When you phone their contact centre ,they answer the call and then place you on hold for the Port Elizabeth branch., and then you wait again.... to no avail.</p>
Thank you for taking the time to raise your dissatisfaction. We acknowledge that this may have caused frustration and inconvenience to you and would like to offer our apologies.
I assure you this is not the standard we train or expect from our team members, as we strive to achieve the highest standard of customer service complaint of this nature are taken very seriously.
I believe our Marketing Manager ( Chan Uithaler) has been in contact with you , she will take corrective action to ensure that further incidents of this nature are avoided.
Regards
Mmule Moropa
Thank you for taking the time to raise your dissatisfaction. We acknowledge that this may have caused frustration and inconvenience to you and would like to offer our apologies.
I assure you this is not the standard we train or expect from our team members, as we strive to achieve the highest standard of customer service complaint of this nature are taken very seriously.
I believe our Marketing Manager ( Chan Uithaler) has been in contact with you , she will take corrective action to ensure that further incidents of this nature are avoided.
Regards
Mmule Moropa