AG
ASHLINE G
1 reviews | Active since Jun 2012
16 Dec 2019, 10:00
I’m done with Makro online
Reference number MAK***_R Since the 8th of November I have been struggling to return these items and when someone finally came to collect it no one was home because no one bothered to notify me of the collection.
How do you people operate? Do you even u understand the term customer service? Are you not on the business of making money???
The service or lack there off is pathetic!
Helpful (0)
Replies (2)0
Replies (2)
Makro's replyOfficial
17 Dec 2019, 14:26Good day Ashline,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Makro's reply17 Dec 2019, 14:26
Official
Good day Ashline,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
AG
ASHLINE G's updateReviewer Update
17 Dec 2019, 17:05Just letting you know that it is 17:03 and I was promised collection today... well we can see how This is going to end...
AG
ASHLINE G's update17 Dec 2019, 17:05
Reviewer Update
Just letting you know that it is 17:03 and I was promised collection today... well we can see how This is going to end...