DM
Deon M

1 reviews | Active since Oct 2022

10 May 2025, 13:38

***********,ignorent arrogent...Shocking...

I have never had this type of service...wish I could rate them minus 10...they do not deserve a rating...Have been complaining for almost two months now...each time I am told that the matter will be escelated...Makro ows me a R1000 but refuse to deliver the stock I paid for.They said it is too laid to log a return...but I have been complaing for the last two months that I have nothing to return...I only want the stock they ow me...they make millions a day,but refuse to refund me or refuse to deliver the stock they ow me...

0
Replies (1)
Makro
Makro's reply12 May 2025, 11:54
Official
Hi Deon We sincerely appreciate you taking the time to share your feedback on our Hellopeter platform. We truly regret any frustration or inconvenience as well as the delay you've encountered with your Makro online experience. Please rest assured that we have taken your concerns very seriously and have promptly escalated the matter to the appropriate department to ensure you receive the support and resolution you deserve. Kind regards
Hello Peter Team 

Best regards,