If you want a Christmas tree. Don't buy it here....

I bought a Christmas tree from Makro online. What was advertised and what I received was the polar opposite. I received a green skeleton. I keep being apologize to but nothing is happening. They have not collected this thing from my house or refunded me. The very same supply that was allowed to **** me, has to first inspect the tree before I can receive a refund. This is unacceptable customer services. I keep calling and following up about this and I am not getting any feedback except I have to wait for a supplier. The very same supplier that you allowed to **** me into purchasing this item. From Makro side this is absolutely unacceptable. I want this excuse for a tree to be collected today and I want my refund so that I can go elsewhere and buy from a place that has a reputable reputation and can actually uphold their standard of service. Clearly Makro cannot be trusted. I am going to take to every single social media platform and I am going to post this atrocity of a tree to show people that Makro is not the place where you can do business safely.