GM
Gareth M

1 reviews | Active since Jun 2009

11 Oct 2015, 12:36

If we ignore upset customers, they'll go away!

I bought a dishwasher earlier in the year, and it does not wash properly. I've tried all sorts of things, read the manual from back to front, cleaned filters, used rinse aids, different soaps etc. But it simply does not clean properly, even when half full and putting the same dishes through a second time.<br> <br> I e-mailed Makro a week ago, and they've ignored me completely. This is absolutely unacceptable. When paying the amount I did for a dishwasher only to have it not work at all and receive service like this is atrocious.

0
Replies (1)
Makro
Makro's reply13 Oct 2015, 08:02
Official
Hello kr1tikalmas,

Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.

Your reference number for this complaint is: ***


Regards
Mmule Moropa