1 reviews | Active since Dec 2024
If I could give zero stars I would.
If I could give zero stars I would, I placed an order for pickup on Monday the 31st of August and it’s now Friday, I know that that might seem not too great an amount of time but this wasn’t even a large order and when I usually place an order for pick up it’s ready in a day or two. It’s frustrating because these are perishable items that I’ve ordered and this process is not usually this slow. I have tried to call and enquire via WhatsApp and the call centre but all I’m told is that they have received the order and the items are approved but not yet packed. The date to pick these items up is by the 10th of September and by the looks of things makro is waiting until the very last minute to pack my order. Why even have an option for pick up if it’s going to be so slow and inconvenient?
I'm sorry for the service received.
I've followed up, and I see that you also called in this morning and were advised that the pickup date for this order is the 10th of September.
Once the item is ready for collection, we will let you know.
Kind regards,
Makro Social Media Team
I'm sorry for the service received.
I've followed up, and I see that you also called in this morning and were advised that the pickup date for this order is the 10th of September.
Once the item is ready for collection, we will let you know.
Kind regards,
Makro Social Media Team
